Global service desk
Your dedicated support team
Our dedicated support team is available 24x7. Our help desk serves customers across all continents, we meet local standards and take into account your business hours, culture and your onsite requirements.
Our service desk provides a single point of contact (SPOC) to guarantee you an efficient, worry-free and streamlined process. You can log your calls by phone, email and via our helpdesk website.
Quality is constantly monitored and ensured through frequent quality control meetings.
- One service desk
- One monthly overall report
- Cost effective
- Assistance on forecasting
- Simplicity and flexibility on change management
- Easy and simple management: one team, one overview
- Decrease in errors through effective procedures